Get in Touch
We're Here to Help
Have questions about CrowdWave? Our community team is ready to assist you. Whether you're a sender, traveler, or just curious about our platform, we'd love to hear from you.
Contact Information
Reach out to us through any of these channels. We're available Monday to Friday, 9 AM to 6 PM EST.
Phone
+491782045474
Email
info@crowdwave.eu
Address
Innsbrucker Platz 4
10784 Berlin
Germany
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed
Send us a Message
Message sent successfully! We'll get back to you soon.
Message sending failed. Please try again later.
FAQ
Common Questions
Find quick answers to frequently asked questions about contacting us.
For urgent issues, call our support team at +491782045474. For general inquiries, email us at info@crowdwave.eu. You can also use our live chat feature for immediate assistance during business hours.
We're available Monday to Friday, 9 AM to 6 PM EST. We're closed on weekends and holidays. However, you can submit your inquiry anytime through our contact form, and we'll respond within 24 hours.
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our support team directly. Live chat responses are typically immediate during business hours.
Yes! We have offices in Berlin (Europe). You can visit our main office in Berlin at Innsbrucker Platz 4. We recommend scheduling an appointment in advance.
We offer personalized demos and consultations for businesses and organizations. Please select "Partnership Opportunity" in the contact form or email us at info@crowdwave.eu to schedule a meeting.
For media inquiries and press releases, please contact our PR team at press@crowdwave.eu. We're happy to provide interviews, company information, and assets for news coverage.
Ready to Join CrowdWave?
Whether you're looking to ship smarter or earn money as a traveler, we're here to help you get started.